In Store Appointments 

At this time we do not have open retail hours and are offering fittings for our bridal and ready to wear collection. For bridal appointments we recommend booking no earlier than 6 to 8 months prior to your wedding as most things are available off the rack. 

After booking an appointment with us you will receive a questionnaire via email that we will need completed prior to your appointment. The requested information is for your benefit as it ensures the best use of your scheduled time with us and we can get right into your appointment. Please check your spam folder and email us at appointments@kamperett.com if you do not receive the email prior to your appointment. 

In store appointments are a private fitting and an hour long. We often book back to back appointments so we are not able to extend appointments past one hour. We allow up to three guests to accompany you on your appointment. 

Sizing + Measurements

Individual garment measurements are located in each product listing, and are taken from the garment laid down on a flat surface. We recommend comparing our garment measurements to your body measurements or against something you already own. 

Please do not hesitate to reach out to info@kamperett.com if there is a specific measurement we can provide not already noted in the product listing or can help guide you to the appropriate size. 

Garment Care

We aim to only use the highest quality fabrics and in most cases, only natural fibers. Most of our collection is 100% silk or cotton and we will always include detailed fiber content in the product description.

We recommend storing your pieces in a cool dry location. Avoid keeping garments in plastic bags as this may trap moisture and cause mold. Using a hand held steamer to remove wrinkles is safe on any piece from our collection and recommended. Most of our designs will come to life with a bit of steam, particularly silk organza pieces, full sleeves, ruffles and long gowns.

All items are shipped with a fabric care instructions label located in the side seam of the garment. We highly recommend you remove the care label on our sheer pieces prior to wear.

Alterations

Alterations aren’t always necessary, but oftentimes a little tailoring can go a long way. We recommend considering alterations when it warrants it. Most of our pieces lend themselves to a variety of alterations and something as simple as a strap length adjustment or hemming the length of a gown might be all you need for the perfect fit. 

Custom Orders

We offer custom color options for most of our silk ready to wear and bridal collections. Please email info@kamperett.com for more information.  We are not taking custom design requests at this time. 

Order Pickup

If you live locally and would like to pick up, return or exchange your order in-person we’d be happy to accommodate. Please email us at info@kamperett.com. 

Our customer service team is available Monday through Friday, please allow up to 72 hours for a response.